Please read these terms carefully before using our services or enrolling in our courses.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Demanmelod English Learning Institute Pty Ltd (ABN: 12 345 678 901) ("Company," "we," "our," or "us"). By accessing our website, enrolling in our courses, or using our services, you agree to be bound by these Terms.
Demanmelod provides English language education services including:
Course placement is determined by assessment results and academic background. We reserve the right to reassess and adjust placement as necessary for optimal learning outcomes.
Course fees are outlined in our current fee schedule and must be paid before course commencement unless alternative arrangements have been made.
We accept payments via credit card, bank transfer, and other approved payment methods. All fees are quoted in Australian Dollars (AUD).
Students with outstanding fees may be suspended from classes until payment is received. Late payment fees may apply.
Students may withdraw from a course within 7 days of enrollment for a full refund, less administration fees.
If we cancel a course, students will receive a full refund or transfer to an alternative course of equal value.
Students are expected to:
Students must maintain a minimum 80% attendance rate. Failure to meet attendance requirements may result in course suspension or termination without refund.
Students are expected to maintain satisfactory academic progress. Additional support may be provided for students experiencing difficulties.
Certificates are awarded upon successful completion of course requirements. Students must meet all academic and attendance criteria.
Students must adhere to our code of conduct, which prohibits:
Violations may result in warnings, suspension, or termination from the program.
All course materials, content, and resources are the intellectual property of Demanmelod or our licensed providers. Students may use materials for personal study but may not reproduce, distribute, or commercialize content without written permission.
We collect and process personal information in accordance with our Privacy Policy and applicable privacy laws. By using our services, you consent to our data collection and processing practices as outlined in our Privacy Policy.
To the maximum extent permitted by law, Demanmelod's liability is limited to the fees paid for the specific course or service. We are not liable for indirect, consequential, or punitive damages.
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or technical failures.
These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria, Australia.
We reserve the right to modify these Terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our services constitutes acceptance of modified Terms.
For questions about these Terms of Service, please contact us:
Demanmelod English Learning Institute Pty Ltd
Level 5, 123 Collins Street
Melbourne VIC 3000
Australia
Phone: +61 3 9123 4567
Email: [email protected]
Website: www.demanmelod.com
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.